Refund policy
30-Day Money-Back Guarantee We want you to love your HydroFang. If you are not happy for any reason, you have 30 days from the day your order arrives to return it for a full refund. To start a return, email us at support@hydrofang.com with your order number and we will send you simple return instructions. Once we receive your item back in usable condition, your refund goes to your original payment method within 5 to 10 business days. If your item arrives damaged or faulty, email us a photo and we will send a free replacement or a full refund, your choice. You do not need to send a faulty item back. Return shipping is paid by the customer unless the item was damaged or wrong. Questions? Email support@hydrofang.com and a real person will help.